We appreciate your business, and value you as a customer. If, for any reason, you are unhappy with a particular pair of panties contact our customer service and let us know which pair and what you didn't like/want about them. This helps us to better service our customers. Then we will send you out a new pair of panties of your choice (thong or briefs) at no cost to you.

Your satisfaction is our only goal. We ask that you either throw out the old pair, or simply put them away. If the are unworn, please donate them to a local charity. Do not send them back. We will simply throw them out if you do.

No additional shipping charges apply to replacements, however, activity will be monitored, and if abused, could lead to subscription being suspended.